Refund policy

Returns & Exchanges

Because each custom item is made just for you, custom and personalized merchandise cannot be returned or exchanged unless it arrives damaged or there is an error on our part.

For non-custom items, returns are accepted within 10 days of delivery. To be eligible for a return, the item must be:

• Unused and in its original condition
• Returned in resalable condition
• Shipped back at the customer's expense

Once your return is received and inspected, a refund will be issued to your original payment method. Original shipping charges are non-refundable.

If your order arrives damaged or you received the wrong item, please contact us within 5 days of delivery so we can make it right.